Privacy policy
Effective Date: 19/06/2026
Welcome to Herbal Guru. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website and purchase our Ayurvedic and self-care products.
1. Information We Collect
When you visit or place an order on Herbal Guru, we may collect the following information:
Personal Information
- Full Name
- Mobile Number
- Email Address
- Billing Address
- Shipping Address
- PIN Code
- City & State
Order Information
- Products Purchased
- Order History
- Payment Status
- Delivery Details
Technical Information
- IP Address
- Browser Type
- Device Information
- Cookies
- Website Usage Data
2. How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Verify transactions.
- Provide customer support.
- Send order confirmations and shipping updates.
- Improve our products and services.
- Respond to your inquiries.
- Offer promotional offers (only with your consent).
- Prevent fraud and unauthorized activities.
3. Payment Security
We do not store your debit card, credit card, UPI PIN, or banking credentials.
Payments are processed through secure third-party payment gateways that comply with industry security standards.
4. Sharing of Information
We respect your privacy and do not sell or rent your personal information.
Your information may only be shared with:
- Delivery Partners
- Payment Gateway Providers
- Government Authorities (when legally required)
- Technology Service Providers assisting in website operations
5. Cookies
Our website uses cookies to:
- Improve browsing experience.
- Remember shopping cart information.
- Analyze website traffic.
- Enhance website performance.
You can disable cookies through your browser settings if preferred.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.
While we strive to protect your information, no method of internet transmission is completely secure.
7. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those external websites.
8. Your Rights
You have the right to:
- Access your personal information.
- Request corrections to inaccurate information.
- Request deletion of your personal data (subject to legal obligations).
- Opt out of promotional emails and messages at any time.
9. Children’s Privacy
Our products and services are intended for individuals aged 18 years or older.
We do not knowingly collect personal information from children.
10. Policy Updates
Herbal Guru reserves the right to modify or update this Privacy Policy at any time.
Changes will be posted on this page with the updated effective date.
11. Contact Us
If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us.
Herbal Guru Traders
Address:
045, Bhagirathi Tower, Mahagunpuram, NH-24, Ghaziabad – 201002, Uttar Pradesh, India
Phone:
+91-8510835878
Email:
hello@herbalguru.in